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Jun 23, 20211 min read
The end of Amazon?
Even though Amazon is experiencing extraordinary growth, has plentiful reserves and is much admired, is Andy Jassy inheriting a poisoned...
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Jun 21, 20211 min read
Learning from Tesco, AO and more
What leaders say (and perhaps think) their company does and what it actually does can often be at odds. There is often a saying/doing...
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Jun 16, 20211 min read
Going from 'good' to 'great'
A ‘good’ company does an OK job for its customers. It gives them what they expect in ways that are reliable, trustworthy, good...
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